Privacy Policy

Effective Date: August 18, 2025

604 Roof Solutions LTD. (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your personal data when you visit our website, https://www.604roofsolutions.ca/ (the “Website”).

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: This includes information that can be used to identify you directly or indirectly. We may collect personal information when you:

  • Contact us through forms on our Website (e.g., “Request a Quote,” “Contact Us”). This may include your name, email address, phone number, physical address, and details about your roofing needs.

  • Communicate with us via email or phone.

  • Provide information in surveys or feedback forms.

• Non-Personal Information (Usage Data): This refers to data that does not directly identify you. We collect this information automatically as you navigate our Website, primarily through Google Analytics. This may include:

  • Your IP address

  • Browser type and version

  • Operating system

  • Referring pages

  • Pages visited on our Website

  • Time spent on those pages

  • Date and time of your visit

  • Clickstream data

  • Other diagnostic data

2. How We Use Your Information

We use the collected information for various purposes, including:

• To Provide and Maintain Our Service: To operate and deliver the roofing services you request, including providing quotes, scheduling appointments, and communicating about your projects.

• To Improve Our Website and Services: To understand how our Website is used, identify areas for improvement, and enhance the user experience.

• To Communicate With You: To respond to your inquiries, provide customer support, and send you important updates or information related to our services.

• For Marketing and Promotional Purposes: With your consent where required by law, we may send you information about our services, special offers, or other news we think might be of interest to you.

• For Analytics and Research: To analyze trends, track user behavior, and gather demographic information for internal research and reporting.

3. Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies (text files placed on your computer) to help us analyze how users use the Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for us, and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this Website. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

To learn more about Google Analytics privacy practices and how to opt-out, please visit:

• Google Analytics Terms of Service: https://marketingplatform.google.com/about/analytics/terms/us/

• Google Privacy Policy: https://policies.google.com/privacy

• Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with trusted third parties only in the following circumstances:

• Service Providers: We may share your information with third-party companies and individuals who perform services on our behalf (e.g., website hosting, IT support, customer service, marketing assistance). These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5. Data Security

We implement reasonable security measures to protect the personal information we collect from unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate personal information.

• Request deletion of your personal information.

• Object to the processing of your personal information.

• Request restriction of the processing of your personal information.

• Request data portability.

• Withdraw your consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the contact information provided below.

7. Third-Party Websites

Our Website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

604 Roof Solutions LTD.
Station A, PO Box 116
Abbotsford, BC V2T 6Z5
+1 604 768 8877
[email protected]